Terms & Conditions
Effective Date: August 17, 2026
Last Updated: August 17, 2026
These Terms & Conditions (“Terms”) apply to your use of https://sapphiregroup.ai, operated by Sapphire Group LLC (“Sapphire Group,” “we,” “us,” or “our”).
If you do not agree with these Terms, please do not use the website.
1. About Our Website
Sapphire Group provides technology services including AI systems and agents, custom software, web applications, mobile applications, automation, and related technology services.
The information on this website is provided for general informational and marketing purposes.
Visiting our website, contacting us, or submitting an inquiry does not by itself create a client relationship or obligate Sapphire Group to provide services.
2. Client Projects and Agreements
Paid services are subject to the applicable proposal, statement of work, service agreement, or other written agreement between Sapphire Group and the client.
Project-specific matters such as scope, pricing, payment terms, timelines, ownership, confidentiality, support, warranties, and deliverables are governed by those agreements.
If these website Terms conflict with a written agreement governing services provided to a client, the written client agreement will control with respect to those services.
3. Acceptable Use
You may use our website only for lawful purposes.
You may not attempt to gain unauthorized access to our website or systems, interfere with their operation, introduce malicious software, misuse forms or website features, or use the website in a way that violates applicable law or the rights of others.
4. Intellectual Property
Unless otherwise stated, the content and materials created by Sapphire Group and displayed on this website, including our branding, text, graphics, website design, and original materials, are owned by or licensed to Sapphire Group.
You may view the website for normal informational purposes, but you may not copy, reproduce, distribute, sell, or commercially exploit our original website content without permission, except as permitted by law.
Third-party names, trademarks, logos, screenshots, and other materials remain the property of their respective owners.
Ownership of work created for clients is governed by the applicable client agreement.
5. Third-Party Services
Our website and the technology solutions we provide may interact with or rely upon third-party websites, software, APIs, hosting providers, AI platforms, cloud services, and other technology providers.
Sapphire Group does not control those third parties and is not responsible for changes, outages, restrictions, or other issues caused by third-party services outside our reasonable control.
Any third-party product or service is also subject to that provider’s own terms and policies.
6. Results and Website Information
We work to keep the information on our website accurate, but we do not guarantee that every statement, description, example, or piece of information will always be complete, current, or error-free.
Examples, case studies, demonstrations, project results, or descriptions of technology capabilities are provided for informational purposes and do not guarantee that every client or project will achieve the same result.
Specific commitments regarding a client project will be contained in the applicable written agreement.
7. Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.
Sapphire Group does not guarantee uninterrupted or error-free access to the website.
To the maximum extent permitted by applicable law, Sapphire Group will not be responsible for indirect, incidental, special, or consequential losses resulting solely from the use of, or inability to use, this website.
This section applies to the public website. Liability and warranties relating to paid client services are governed by the applicable client agreement.
8. Privacy
Our collection and use of personal information through the website is described in our Privacy Policy.
9. Changes to These Terms
We may update these Terms when reasonably necessary to reflect changes to our website, business, or applicable requirements.
The current version will be posted on this page with an updated “Last Updated” date.
10. Governing Law
These Terms are governed by the laws of the State of Texas, to the extent permitted by applicable law.
Nothing in these Terms affects rights that cannot legally be waived or limited.
11. Contact Us
Questions about these Terms may be directed to:
Sapphire Group LLC
Dallas, Texas, United States
Email: sales@usesapphiregroup.com
Website: https://sapphiregroup.ai